Tips on UPS Claim
- bdavenport
- punk
- Posts: 2451
- Joined: Fri Jan 16, 2009 3:01 pm
- Location: Conjunction Junction
Tips on UPS Claim
Purchased a print from a board member for a good price. When the print got to my house tube was crushed as was the tube. Bummer! I put in a UPS claim. Any tips on how to get the claim approved? Am I to expect a refund or will UPS cover the cost of a replacement print? Not sure it will be available for what I got it for (got a good deal). Thanks for the help gang.
toobs wrote:FCUK U JOBUUUUU!!!
Re: Tips on UPS Claim
bummer.
thats what insurance is for. this is thegiant afterall.
thats what insurance is for. this is thegiant afterall.
"the greatest form of sanity anyone can exercise is to resist the force that is trying to repress,oppress and fight down the human spirit."-Mumia Abu Jamal
- cybernigel
- Giant
- Posts: 7266
- Joined: Tue Apr 03, 2007 10:01 am
- Location: Denver
Re: Tips on UPS Claim
If the tube was well-packaged and crushed in delivery it shouldn't be hard to get the claim authorized. If you are home when it's delivered it always best to alert the driver to the damage right away even though they are supposed to have already noted this if they recognize it. They will ask you to hold on to the package for a few days and *may* come pick it up to inspect it but I've never actually seen them do this. They will refund for the value of the print based on the documentation provided by the shipper. Ask the shipper to include the cost of shipping in this documentation. They will review these materials and make a decision. If they do decide to pay the claim they will send a check to the shipper who will then need to reimburse you.bdavenport wrote:Purchased a print from a board member for a good price. When the print got to my house tube was crushed as was the tube. Bummer! I put in a UPS claim. Any tips on how to get the claim approved? Am I to expect a refund or will UPS cover the cost of a replacement print? Not sure it will be available for what I got it for (got a good deal). Thanks for the help gang.
Good luck!
The Lincoln Squirrel has been assassinated! - Kent Brockman
Re: Tips on UPS Claim
Who the heck is using UPS to ship a print? Any board member here knows that is a no no!
"If you can't laugh at yourself, Make fun of other people." Bobby Slayton
"Hey your dreams and all you work for is a joke." Baxterpoop
http://www.expressobeans.com/members/co ... hp?id=9037
"Hey your dreams and all you work for is a joke." Baxterpoop
http://www.expressobeans.com/members/co ... hp?id=9037