PLEASE can we change UPS back to USPS!

UPS got you down? eBay making you cry? Need to rant? Do it here.
UPS just charged me an extra 96,49€ for my Ali print...............
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Deloused
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JasprAtObey wrote:As I said, we were not aware that UPS charges extra fees beyond duties and taxes. If more of you can provide invoices for these fees so that I can pass them on to UPS (as proof) it would be very helpful. (Our UPS contacts were just as surprised as I was to hear of these fees) Please send them to orders@obeygiant.com as soon as possible and make sure your tracking number is on there too.
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admonkey
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i did that admonkey :)
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Deloused
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Deloused wrote:UPS just charged me an extra 96,49€ for my Ali print...............

holy sh!t :shock:
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conartstudio
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Deloused wrote:i did that admonkey :)


Can you post the scan of the invoice here, too?
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admonkey
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Since they changed to UPS i bought two prints and they charged me 80,29€ on the first time and now 96,49€..glad i didn´t bought the keith print yesterday, it will be cheaper for me on ebay.......... :roll:

i don´t have the definitive invoince from ali print (they will send me by mail in a few days) but i have the definitive invoice from the other print that i bought, i don´t know how to do it but i can send you and you post it for me ok?
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Deloused
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sent!
thank you!
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Deloused
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i would love to know where this values came from...i paid 80,29€ on extra shipping service for one obey set that cost me 90usd and now i paid 96,49€ for a print who cost me 70usd...seems completely arbitrary.... :roll:
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Deloused
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Your email still hasn't come through...
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admonkey
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received this time?
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Deloused
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crazy !!

XXXX
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lepublicnme
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Here's the receipt (in three images, addresses and personally identifying information have been blacked out).

Imag

Imag

Imag
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admonkey
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Tell me if I get this wrong...

imposto valor acrescen = taxable value (VAT) of the item

taxa por desembolso = taxable value (VAT) of the delivery

intervençao de despachante = dispatcher intervention

outras txs. gov = other government taxes

selos = stamps

emolumentos pessoais = personal fees
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admonkey
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normally when a item pass to the customs i pay this taxes:
imposto s/valor acrescentado=duties fees
outras txs. gov=other country taxes

with ups i pay this extra fees:
intervençao de despachante=ups
taxa por desembolso=ups
selos=ups
emolumentos pessoais=ups

i will wait for the ali invoice to compare both since they charged me more for a 70$ print that a 90$ print...
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Deloused
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My understanding of VAT is that the delivery cost (postage cost) is taxable as well (whether or not it was being collected for USPS delivery is a different matter altogether). And I would assume "stamps" refers to some government "stamping."

On the intervençao de despachante, did you call UPS to have them change the location of delivery or something? That's the "dispatcher intervention" part.

I do not understand the personal fees ("emolumentos pessoais") at all.
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admonkey
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admonkey wrote:Tell me if I get this wrong...

imposto valor acrescen = taxable value (VAT) of the item

taxa por desembolso = taxable value (VAT) of the delivery

intervençao de despachante = dispatcher intervention

selos = stamps

emolumentos pessoais = personal fees


imposto valor acrescen = taxable value (VAT) of the item= duties fees
intervençao de despachante = dispatcher intervention= the service from ups to send the item from the customs to my house (why is not that included in the original shipping cost?)
taxa por desembolso = taxable value (VAT) of the delivery-wrong- this is a fixed value to pay to ups to get this from the customs(then to send me to my house is another service)
selos = stamps = they put this stampes after receive the item on customs so send to me (why is not that included in the original shipping cost?)
emolumentos pessoais = personal fees - no, isn´t a personal fee, it´s a profit fee...i can´t tell you why they charge that and how they calculate this fee...
Last edited by Deloused on Fri May 21, 2010 12:08 pm, edited 1 time in total.
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Deloused
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admonkey wrote:My understanding of VAT is that the delivery cost (postage cost) is taxable as well (whether or not it was being collected for USPS delivery is a different matter altogether). And I would assume "stamps" refers to some government "stamping."

On the intervençao de despachante, did you call UPS to have them change the location of delivery or something? That's the "dispatcher intervention" part.

I do not understand the personal fees ("emolumentos pessoais") at all.


yes, postage costs are taxable as well and that is included on the "imposto s/valor acrescentado=duties fees, in this case 30,60€ - for the print and postage costs value) - this is normal to pay...

the stamps are not from government stamping are from ups, the government fee for this is outras txs. gov=other country taxes...

"I do not understand the personal fees"...neither do i...
Last edited by Deloused on Fri May 21, 2010 11:57 am, edited 1 time in total.
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Deloused
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Was the final delivery to you made by an employee of UPS or was it made by a member of the postal service in your country?

Regarding the stamp costs to get an item through customs, the difference is probably between the USPS being governmental and UPS being private. Postage rates between countries (government services) is set by quasi-treaty (the Universal Postal Union), so that the fee the sender pays covers all postage handling (excluding taxes). Private companies (like UPS) aren't covered that way and the receiving government charges them at each step (and they, in turn, charge you).
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admonkey
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admonkey wrote:Was the final delivery to you made by an employee of UPS or was it made by a member of the postal service in your country?

Regarding the stamp costs to get an item through customs, the difference is probably between the USPS being governmental and UPS being private. Postage rates between countries (government services) is set by quasi-treaty (the Universal Postal Union), so that the fee the sender pays covers all postage handling (excluding taxes). Private companies (like UPS) aren't covered that way and the receiving government charges them at each step (and they, in turn, charge you).


it was made by an ups employee...when a ups employee call me i asked about the value, why they charged me tthis value and she told me that it was for fees and for extra shipping service...
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Deloused
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This is just beyond a joke now. I haven't bought a print since UPS (United Pilferer Service) was employed. I really wanted to go for Debbie Harry & Ali too.

So, the only way to get round this is for Europeans to find someone in the US, willing to accept a shipment & again willing to forward it on. Pretty convenient for you hey, Mr. Obey? Thanks a bunch.
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rosstierney
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Love the silence in this thread.

What should we do to get them to hear us.

I can run nekid in the street, write the thread title on me butt and record it if that helps!
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hercylicious
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What exactly are they supposed to respond to?

They've responded previously and have already seen the UPS invoice I posted for Deloused.

I'd love to see more detailed invoices posted to this thread. Really. I'm as curious as anyone.
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admonkey
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Not sure a lot of people want to throw an extra 80 100 euros just to post an invoice here. I Already did get raped twice , its enough.

And its not just the extra costs problems , UPS implementation in Europe is far from the one you can have in usa , driving one hour to go get your print is insane.

And what are they supposed to respond to , maybe just maybe to us , saying ok we can go back to usps , like they did about a year and a half ago. we are their loyal customers , we've been supporting them for a while , I know its just a tiny drop in the ocean , but still ...

There is solutions to make this work , charge more money for handling and shipping to international customers is one easy solution to cover their costs and they could even make money off that.

I could let this thread die , and stop caring , but I wont , I will fight till the end :lol: they might get tired of our messages and switch back to usps! HOPE!
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hercylicious
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UPS just crushed my Harring print, they were perfect up until now.
Who's got my old stickers?
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