ups really sucks

byrnexxx · Post by **byrnexxx** » Mon Nov 06, 2006 1:38 pm

well both of my new big brother posters arrived today. both signifigantly crushed and creased. yes they were in the same tube, which was damaged on the outside. it also looked like there was some water damage.

for those of you that have had problems how do you get this resolved? contact Obey? contact UPS?

Hoping my Malcolms which I ordered seperate don't share the same fate.

thanks in advance for advice.

Ryan

smartussi · Post by **smartussi** » Mon Nov 06, 2006 1:47 pm

Contact UPS and then call studio one and notify them of the claim made with UPS

...I have had to do this ALOT lately

Post by **ca77** » Mon Nov 06, 2006 1:48 pm

I think we need to have a Obey Prints Shipped good/bad thread stickied, or a whole nother forum for it.

Pretty Vacant · Post by **Pretty Vacant** » Mon Nov 06, 2006 1:57 pm

And yet another thread about this. I've done as much (if not more) complaining about this as anyone, but couldn't this go in one of the other 10 threads we have?

byrnexxx · Post by **byrnexxx** » Mon Nov 06, 2006 1:58 pm

sorry too lazy and/or annoyed to search for the existing thread. already filed my claim with UPS and I'll contact OBEY when I get back to my office.

tbafromca · Post by **tbafromca** » Mon Nov 06, 2006 2:42 pm

Both tubes were crushed about 2/3 up the side.

The posters all had creases, but framed ok. The problem is that if I ever wanted to sell/trade, then they aren't mint.

The posters are sold out so OG can't give me replacements and I don't want to part for the cash from UPS. I guess we are screwed.

+++I agree to pay more for shipping if they would put in a tube and then into a triangular secondary tube+++ Even with UPS doing the "samsonite" commercial on our shipments, they would survive!!!

Has anyone suggested to Dan Flores? Is he aware of this problem? Another loyal OG customer - Help!!!

Mike Panic · Post by **Mike Panic** » Mon Nov 06, 2006 3:15 pm

mine aren't scheduled to arrive till the 9th from ups.. ill update then

Post by **speedoguy** » Mon Nov 06, 2006 3:21 pm

i still have not even gotten shipping confirmation.. =(

im worried that i missed out on the malcoms... i really hope not...

if i did, im gonna cry myself to sleep again.

Post by **speedoguy** » Mon Nov 06, 2006 3:40 pm

speedoguy wrote:

i still have not even gotten shipping confirmation.. =(

im worried that i missed out on the malcoms... i really hope not...

if i did, im gonna cry myself to sleep again.

well there go's all hope... the only dam poster im getting is obey with caution... the other 3 were sold out... thats craptacular... i guess the good news is, when it gets here destroyed i only have to see one print get thrown in the trash :twisted:

byrnexxx · Post by **byrnexxx** » Mon Nov 06, 2006 4:03 pm

Spoke to Andy at Obey. Very nice guy. Very professional. Yet another reason to why I love Obey's business. Great product, great people!

sessone · Post by **sessone** » Mon Nov 06, 2006 4:11 pm

i just got a peace ornament today from OG that was creased really bad. I just got home and saw it, and will be following your suggestions with a call to UPS and then OG. not only did it look like someone just stepped across the tube, but there was a big chunk of candybar wrapper stuck to the tube with nouget...i guess its halloween down there at UPS...

"what can brown do for you?" well, for one, they could try and ship some posters without screwing them up and damaging them.

i've got my big order with all my big brothers and malcolms scheduled to come in tomorrow...lets hope they dont screw that one up or i may go postal.

/can you go postal on UPS?

Website · Post by **illyanadmc** » Mon Nov 06, 2006 6:13 pm

sessone wrote:/can you go postal on UPS?

nah, you have to go "parcel."

bboygraphix · Post by **bboygraphix** » Mon Nov 06, 2006 6:38 pm

illyanadmc wrote:
sessone wrote:/can you go postal on UPS?

nah, you have to go "parcel."

HAHAHAHAHA

classic.

smartussi · Post by **smartussi** » Tue Nov 07, 2006 10:14 am

I got an order today I made for a couple of the revolution woamn prints....the tube was flat on one end with the cap pushed in...somehow the prints survived though!

But I have another order that was dated to be delivered today, with my malcoms and big brother and that still says "Billing information received"

Does this mean it has not shipped yet? Or does someone at UPS have these thumb tacked to their office wall? :cry:

henna · Post by **henna** » Tue Nov 07, 2006 10:19 am

I'm in the same boat, sorry to be the one to tell you this, but, it's not looking good that our orders will be filled.

Hammer28 · Post by **Hammer28** » Tue Nov 07, 2006 10:39 am

smartussi wrote:I got an order today I made for a couple of the revolution woamn prints....the tube was flat on one end with the cap pushed in...somehow the prints survived though!

But I have another order that was dated to be delivered today, with my malcoms and big brother and that still says "Billing information received"

Does this mean it has not shipped yet? Or does someone at UPS have these thumb tacked to their office wall?

Thats what my tracking said for a week, I thought the same thing, then they showed up as promised. I think UPS is having problems with their tracking, because I ordered a few things last week that all said "Billing information received", but they have all shown up on time and the tracking was never updated until after they were signed for.

byrnexxx · Post by **byrnexxx** » Tue Nov 07, 2006 2:54 pm

I had the same Billing Information Received message for about a week and then suddenly my prints came thru the time/space warp between LA and NJ and showed up at my door.

Good news: My Malcolms and Obey With Caution showed up today and they were MINT-ASTIC. No damage, perfect prints.

henna · Post by **henna** » Tue Nov 07, 2006 2:59 pm

Now I'm all hopeful, and I know I'm only jynxing myself. Have people actually recieved refunds yet? I just wish I knew if I were getting the prints or the refund, this B L O W S ! ! !

pogue79 · Post by **pogue79** » Tue Nov 07, 2006 3:10 pm

Have you got a shipping confirmation yet?

henna wrote:Now I'm all hopeful, and I know I'm only jynxing myself. Have people actually recieved refunds yet? I just wish I knew if I were getting the prints or the refund, this B L O W S ! ! !

Mike Panic · Post by **Mike Panic** » Tue Nov 07, 2006 3:13 pm

shipping confirmation means notta... i had mine on the 3rd and then found out i wasn't getting one of the prints i ordered (malcolm red) w/ the order cuz it was sold out.

pogue79 · Post by **pogue79** » Tue Nov 07, 2006 3:16 pm

What time did you order? I sent mine in about an hour after they went up and haven't heard anything yet.

Mike Panic · Post by **Mike Panic** » Tue Nov 07, 2006 3:22 pm

i ordered around 840am est on the 31st... the other 2 prints i ordered are supposed to be here on the 9th

henna · Post by **henna** » Tue Nov 07, 2006 3:32 pm

pogue79 wrote:Have you got a shipping confirmation yet?

henna wrote:Now I'm all hopeful, and I know I'm only jynxing myself. Have people actually recieved refunds yet? I just wish I knew if I were getting the prints or the refund, this B L O W S ! ! !

I recieved no shipping confirmation. I find it very odd since I litterally ordered within seconds of the prints going up! I know they sold out fast, but I seriously placed my order within 120 seconds after they went up! :evil:

PK · Post by PK » Tue Nov 07, 2006 3:35 pm

henna wrote:
pogue79 wrote:Have you got a shipping confirmation yet?

henna wrote:Now I'm all hopeful, and I know I'm only jynxing myself. Have people actually recieved refunds yet? I just wish I knew if I were getting the prints or the refund, this B L O W S ! ! !

I recieved no shipping confirmation. I find it very odd since I litterally ordered within seconds of the prints going up! I know they sold out fast, but I seriously placed my order within 120 seconds after they went up!

Im in the same boat as you. I ordered mine within the first hour of them going up and have yet to get my confirmation either. Guess will have to wait and see what happens....

pogue79 · Post by **pogue79** » Tue Nov 07, 2006 4:09 pm

Well this sucks....I just got an emai from OG saying that my Malcoms will be refunded. I was on the site all night refreshing and placed my order probably 1/2 an hour after they went on sale, and I'm not getting my prints. They really need to make a live inventory.

The Giant

ups really sucks

ups really sucks

My last two orders had creased posters