A note from Obey customer service

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obeysales
Offical Obey Giant Rep
Posts: 4
Joined: Fri Apr 11, 2008 3:32 pm

A note from Obey customer service

Post by obeysales »

We understand that the website has caused some frustration and we apologize. We think it's important that we remind you of our sales policies.

1. Do not call us in reference to print release times, website failures etc. If you need to communicate with us please do so by email.

2. We want to remind you of our Terms and Conditions:

We reserve the right, at any time after receipt of your order, to accept or decline your order for any reason. We reserve the right, at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may need to verify any information you provide before we accept an order. Item availability and prices of all products sold at the obeygiant.com site are subject to change without notice. We reserve the right to limit quantities on certain items.

3. We also want to remind you of our Ebay policy:

EBAY'ers and EBAY Flippers are not welcomed. If suspected and caught of Ebaying prints your order will be automatically refunded and you will no longer be permitted to purchase from OBEY GIANT.

Shepard and the rest of us at OBEY are overwhelmed by the stories we hear about how much people are paying for prints on EBAY the same day as they are released on our site. We are, like most people, are disheartened and disgusted with the situation. We are taking responsibility for the Ebay situation and have taken action against those who simply purchase prints to instantly auction on Ebay for the highest price. There is a difference between a print collector who purchases a print, archives it for months, years even, then decides to barter or sell a piece with the invention of getting more cherished artwork THAN a "collector" who purchases a print then has it posted on Ebay before the print is actually received in hand or the moment they receive it the mail. We do believe such action is wrong and unjust AND we stand by what we believe and are proud of our mission to keep OBEY accessible to all.

thank you!
Obey Orders Dept.
http://www.obeygiant.com" onclick="window.open(this.href);return false;
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